Q: Does the Mobile Command Post™ have any custom options?
A: Yes. With the proper amount of notice Halcyon can customize the Mobile Command Post™ to meet the customers needs. Each custom option must be specified & quoted out prior to ordering.


Q: Is there a price break if I purchase multiple units?
A: Pricing matrixes are established. Ask a Halcyon Sales rep for details.


Q: Can I buy the Mobile Command Post™ separate from the Command Pak™?
A: Yes - Note: Model MCP-01 includes the CommandPak. Model MCP-02 does not include the CommandPaK. For the MCP-02, you must also order model CP-01 if you would like the CommandPak


Q: How durable is the case?
A: Halcyon stands by the Mobile Command Post™ as being one of the most sturdy cases on the first responder market.

Q: Is the Mobile Command Post™ good for universalizing a department/city’s incident command system?
A: The Mobile Command Post™ is an affordable solution that provides departments with a simple emergency planning and organization system that can be taken anywhere.


Q: Who buys the Mobile Command Post™ ?
A: Fire Departments, Police Departments, Fire Brigades, Corporate Risk Management Divisions Company Safety Officers Military Personnel Management Divisions, Company Safety Officers, Military Personnel, Coaches, Disaster Preparedness Coordinators, Rescue Teams, etc.


Q: What is the CP flag for? Can it be customized?
A: The flag indicates the location of the Command Post. The green CP flag is standard. For an additional charge, Halcyon can provide different colors or lettering for customers.


Q: What is the return policy for the Mobile Command Post™?
A: A full refund will be issued for products that are returned unopened within 30 days. After 90 days, no refunds will be provided. When returning the product, the shipping cost is the responsibility of the customer or distributor.


Q: What is the product warranty for the Mobile Command Post™?
A: The product warranty for the Mobile Command Post™ is 90 days.